Privacy Policy

Your data privacy is our commitment. We build trust through transparency and protect what matters most to you.

Effective Date: 17th February 2026

Last Updated: 17th February 2026

1. Who We Are

Digital MNGR is a digital consultancy focused on helping organisations maximise opportunities in the digital realm. We specialise in digital strategy, growth advisory, and operational guidance.

Data Controller: Digital MNGR

Contact: hello@digitalmngr.com

ICO Registration: We are registered with the Information Commissioner's Office (ICO) under registration number ZB758166.

2. Scope of This Policy

This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our website, services, or communications. It applies to all visitors, clients, and contacts of Digital MNGR.

3. Information We Collect

3.1 Information You Provide

We collect personal data you voluntarily provide when you:

  • Contact us via our website forms or email
  • Subscribe to our newsletter or updates
  • Engage our services or request a consultation
  • Participate in surveys, webinars, or events

This may include:

  • Name
  • Email address
  • Phone number
  • Company name and role
  • Any other information you choose to share (e.g., project details, business objectives)

3.2 Information Collected Automatically

When you visit our website, we may collect:

  • Technical data: IP address, browser type, device type, operating system
  • Usage data: pages visited, time spent on pages, links clicked, referring URLs
  • Cookies and similar tracking technologies (see Section 8)

3.3 Information from Third Parties

We may receive information about you from publicly available sources, business partners, or professional networks (e.g., LinkedIn) if you have made that information public or consented to its sharing.

4. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To provide consultancy services, respond to enquiries, and fulfil contracts
  • Communication: To send service updates, newsletters, marketing materials (with your consent), and respond to your requests
  • Website Improvement: To analyse website usage, improve functionality, and enhance user experience
  • Legal Compliance: To meet legal obligations, enforce our terms, and protect our rights
  • Business Operations: For administrative purposes, record-keeping, and quality assurance

5. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Consent: For marketing communications and non-essential cookies (you can withdraw consent at any time)
  • Contractual Necessity: To perform our services under a contract with you
  • Legitimate Interests: For business operations, improving our services, and network security (balanced against your rights)
  • Legal Obligation: To comply with laws and regulations

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

6.1 Service Providers

Trusted third parties who assist us in operating our business, such as:

  • Website hosting and analytics providers
  • Email marketing platforms
  • Cloud storage and CRM systems
  • Payment processors

These providers are contractually bound to protect your data and use it only for the purposes we specify.

6.2 Legal Requirements

We may disclose your data if required by law, court order, or to protect our rights, property, or safety.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

7. International Data Transfers

We primarily store and process data within the UK. If data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses, adequacy decisions) to protect your information in compliance with UK GDPR.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyse site usage.

Types of cookies we use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant ads (with your consent)

You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling cookies may affect site functionality.

9. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements

Typical retention periods include 6 years for financial records and 3 years for marketing data (unless you unsubscribe sooner). After retention periods expire, we securely delete or anonymise your data.

10. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data (subject to legal obligations)
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests or for direct marketing
  • Withdraw Consent: If processing is based on consent, you can withdraw it at any time

To exercise your rights, contact us at hello@digitalmngr.com. We will respond within one month.

11. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. These include:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular security audits and updates
  • Employee training on data protection

While we take security seriously, no system is completely secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.

13. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Significant changes will be communicated via email or a prominent notice on our website.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Digital MNGR

Email: hello@digitalmngr.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately:

Information Commissioner's Office (ICO)

Website: https://www.ico.org.uk

Helpline: 0303 123 1113